Sadi Studio collects personal information that you provide directly when you create an account, place an order, subscribe to our newsletter, or contact us. This includes:

• Full name and contact details (phone number, email address)
• Delivery address(es)
• Payment information (processed securely — we do not store card details)
• Order history and browsing behaviour on our website
• IP address and device information (collected automatically)

We use your information to:

• Process and deliver your orders
• Send order confirmations, shipping updates, and delivery notifications
• Provide customer support
• Send promotional emails and exclusive offers (only if you have opted in — you can unsubscribe at any time)
• Improve our website, products, and customer experience
• Comply with legal obligations under Pakistani law

Sadi Studio does not sell, rent, or trade your personal data to any third parties. We may share limited information with trusted service providers who assist us in operating our website and fulfilling orders, including:

• Courier and logistics partners (for order delivery)
• Payment gateways (for secure transaction processing)
• Email and SMS marketing platforms (for communication)

All third-party partners are contractually obligated to keep your information confidential and use it solely for the purpose for which it was shared.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use cookies to:

• Remember your shopping cart and preferences
• Analyse website traffic and usage patterns
• Show relevant product recommendations

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify you promptly via email and take immediate steps to mitigate the impact.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and personal data
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant regulatory authority

To exercise any of these rights, contact us at [email protected].

For any privacy-related questions, concerns, or requests, please reach out to us:

• Email: [email protected]
• Address: Iqbal Stadium Shop No 22, First Floor, Near By Fun Land, Faisalabad, Pakistan — 38000
• Phone: +92 324 770 3947
• Hours: Monday – Saturday, 10:00 AM – 7:00 PM PKT